Fillmore Auditorium Accessibility

The Fillmore strives to make our venue and live experiences inclusive and accessible to everyone.  For more questions, or information not mentioned below, don't hesitate to get in touch with us at 303.837.0360 M-F 8-4pm, or at fillmoredenverboxoffice@livenation.com.

ARRIVAL & ACCESSIBLE ENTRANCES: The main entrance to The Fillmore is fully accessible. If you require an accessible entrance, please use the main entrance and a member of the guest services staff can assist you to the accessible seating area. 

RESTROOMS: Restrooms on the main floor fully accessible. Downstairs restrooms are accessible via elevator. 

CONCESSION STANDS: All concession stands are fully accessible. 

TICKETING: Accessible tickets can be purchased online via www.livenation.com. You do not need to call the Box Office to place an order as all of our accessible tickets are available through our website. Look for the accessible logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range but be advised it does occasionally sell out. We have limited seating available for guests on the day of the event, so please make sure you purchase accessible seating when you purchase tickets. 

PARKING: The Fillmore Auditorium does not own or operate parking. We do make drop-off available at the corner of Colfax and Clarkson. Guests with disabilities should alert our gate staff of their needs and will be able to pass the line at entry if using accessible seating areas. 

MEDICATION NEEDS: If you need to enter with prescribed medication to be taken during the event, we require that all medication be in its original container with a name that is verifiable with a photo ID.  If you do not have a container with a name on it, we may request documentation that allows us to confirm the need for this medication as you enter the venue.  Please only bring what is required for the duration of the event.  We cannot store any type of medication.  Over-the-counter medication must be in its original packaging. 

DIETARY NEEDS: The Fillmore takes pride in offering a variety of choices for guests with special dietary needs.  You may request to speak with a member of our Food & Beverage team with specific questions or concerns. While we will make reasonable efforts to accommodate dietary requests, we cannot guarantee that they will be able to meet all requests.   

SERVICE ANIMALS: At the Fillmore, we have specific guidelines to ensure all guests, and their service animals are supported throughout their visit. 

Service animals are defined by the ADA (Americans with Disabilities Act) as dogs or miniature horses that are trained to do work to perform tasks related to people with disabilities. The work or task the service animal is trained to do must directly relate to the person's disability. Service animals must be housebroken. Service animals are required to behave and not repeatedly bark, growl, jump up on or lunge at other guests or employees. Corrective action must be taken if the service animal is not behaving appropriately.

Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Comfort animals, emotional support animals, and therapy dogs are not listed as service animals under Title II and Title III of the ADA.  This also applies to the other species of animals wild or domestic, trained, or untrained.  The ADA requires the service animal to be under the control of the handler. This may include using a harness, leash, or other tether. Our venue employees are not required to provide for, the care, or supervision of a service animal, including cleaning up after it. Service Animals must remain on the floor and are not allowed on dining chairs or tables in our food and beverage locations.  Live Nation and our operating partners have the right to deny access to a dog that disrupts our operations. 

Please contact a member of the guest services team if your service animal needs access to a relief area. You will need to exit the venue and re-enter with the assistance of a member of the guest service team.

SIGN LANGUAGE INTERPRETATION: If you will need an interpreter for an event, please email your request to fillmorereceptionist@livenation.com at least 2 weeks in advance, after you have purchased your tickets, so we can arrange for an interpreter for your show. When you arrive for the show, if you would like assistance getting to your seating area, please check in with the box office or a guest services supervisor. We would be happy to introduce you to your interpreter for the evening and take you to your seats.  

MOBILITY DEVICE STORAGE: Limited storage is available for wheelchairs, canes, walkers, and other mobility devices. If you need access to your device during the show, please contact a member of the guest services team.  There is limited electrical connectivity in the venue; please contact the Box Office for more information.  

ACCESSIBLE STATIONS: If you have questions or need assistance, visit our Guest Services counter located near the main entrance. Our employees in that area can help answer questions related to seating or other accommodations.