Know Before You Go
DOOR TIME: Doors will generally open one hour before the show's scheduled start time. The time listed on your ticket is the door time. Click on the “More Information” button on the event page for Door and Show times. Remember – all support acts and set times are subject to change without notice.
BAG POLICY: The following bag policy is in place: Bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.
MOBILE TICKETING: All our events will be Mobile Entry. That means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print. For more information on mobile entry, click here.
Phone troubles? Visit the box office on event day for assistance. Be prepared to show your ID.
CASHLESS PAYMENTS: All points of sale, including merchandise, will only accept credit, debit and mobile pay. In the event you are not carrying a credit or debit card, visit guest services in the lobby and staff will be available on-site to exchange cash for card, dollar for dollar, without any service fees.
ACCESSIBLE SEATING: The Fillmore Auditorium is a general admission venue unless otherwise noted on the event ticketing website. We are offering accessible seating that you may purchase in advance for GA shows through www.livenation.com.
Please be aware that stairs may restrict access to locations not marked as wheelchair accessible.
Accessible sections provide general admission entry to the purchased section, and seats in that section will be filled in order of arrival. Upon entering the venue, check in at Guest Services and a member of our team will be available to escort you to your seat. If you do not see available accessible seats, please purchase a general admission ticket, then contact the venue for accommodations. We recommend that you arrive at the venue at the door time listed on the event page and talk to a member of our staff at Guest Services to receive accommodations.
DAY OF SHOW PARKING: The Fillmore Auditorium does not own or operate parking. We do make drop-off available at the corner of Colfax and Clarkson. Guests with disabilities should alert our gate staff of their needs and will be able to pass the line at entry if using accessible seating areas.
ACCESSIBLE STATIONS: If you have questions or need assistance, visit our Guest Services counter located near the main entrance. Our employees in that area can help answer questions related to seating or other accommodations.